6. Contact Information

Get in touch

Shiro Drip is operated by VESTEREZ, S.L.

Email: hello@shirodrip.com

We reply to all enquiries within 2 business days, Monday to Friday. Messages received at weekends or on public holidays are answered on the next business day.

What to include

To help us resolve your query as quickly as possible, please include:

• Your order number (it starts with # and is in your confirmation email)
• The email address used to place the order
• For a damaged or incorrect item, a clear photo or short video of the problem